IT Business Process Owner – CDI
JCDecaux
Neuilly-sur-Seine, Hauts-de-Seine
General Objective
Lead JCD Sales Business processes definition and business rules across JCDecaux Business Units, towards the definition of a common model. Lead IT sales solutions studies within JCDecaux Business Units. Follow-up delivery, governance & alignment with group objectives. Lead in particular studies & roadmap elaboration for the implementation of “Viooh” solution, the lead programmatic & direct sales platform enabling mediaplanning & stock management. Build and maintain a trust-based relation with the countries / regions Set-up and manage an efficient communication with all stakeholders (Business & IT) to ensure a high quality of services
Scope:
The position is reporting to the Head of Sales Business Process & Solutions within the IT Sales & Posting Direction.
Activities
Lead IT Sales programs and roadmap relationship with the BUs Work closely with regional teams to:
- Get a solid and up to date knowledge of sales activities, methods & perspectives across JCD subsidiaries
- identify and anticipate expected IT services
- Initiate and make sure the appropriate actions are planned and executed. Coordinate initiatives (Support, Assistance, Studies, Projects, Communication…) “Core mindset”: Challenge JCD Business Units needs with other BUs to find synergies
- Inform subs about IT news (on-going deployments, new features availabilities, planned go-lives …)
- Inform / Share with other IT actors (Regional IT mng, Product mng, Support teams, experts) to ensure alignment
- Help Budget elaboration process by identify, organize and list all the Sales IT initiatives, on a regular basis
- Maintain a good knowledge of local industry activity
When project is identified:
- Gather and analyze local situation (stakes, business cases and priorities, local approach, available expertise, market situation, …)
- Get / Obtain related info and advice from corporate resources (similar initiatives, existing solutions, demo, …)
- Conduct study and analysis, design and propose sales systems strategy and roadmap
- Define and validate the Scope with JCD Business Units & IT
- Manage risk throughout the project life
- Get commitment from all stakeholders, either regional, group, Business & IT
- Participate actively to the decision committees
- Synchronize continuously with IT Product Owners on the features to implement
- Follow-up IT solutions build, through regular alignment with IT solutions managers and Product Owners
- Give regular update to IT management, raise pb & risks, propose actions & mitigation plans
Skills:
- Autonomy, Organization, Adaptability & Rigor
- Capacity to challenge needs, argue and negotiate with all stakeholders to figure-out solutions
- Very good communication
- Values: Teamwork, empathy, responsibility
- Solution & Results oriented, “problem solver”
- Behavior: Energy, positive thinking
- High sense of service
- English mandatory
Travels:
- Expect regular business trip in Europe and overseas (JCD Business units)