Data Collection Moderator (m/f/x)
Applause
Paris
Are you a tech savvy individual comfortable using new gear & apps (wearables, smartphones, voice-enabled tech? Do you feel comfortable learning new tech and instructing/guiding others in their usage?
Terms:
- Role: Moderator 1
- Type: Fixed Term Employee (CDD)
- Salary: 2,000 EUR Net per month
- Duration: February 24 through May 31st with potential extension
- Location: Onsite office: 24 Rue du Gouverneur Général Éboué, 92130 Issy-les-Moulineaux, Paris, France
- Capacity: Up to 8 hours daily, Monday to Friday
- Language: French native fluency is required; English professional is optionally preferred
Responsibilities:
- Check-in and check-out smart device testers
- Instruct, guide and assist testers through the smart device testing session
- Perform basic troubleshooting on smart devices; set up, clean smart devices
- Escalate smart device problems or tester reported issues to the designated Lead
- Collaborate with team members and communicate updates across the team
- Attend related trainings, status and related team meetings
Qualifications:
- Strong communications skills
- Customer service experience – IT/hardware/wearables a plus!
- Can follow detailed technical documentation & instructions
- Problem solving capabilities
- Be a quick learner
- Must be dependable!