Business D
Anaplan
Paris
Here at Anaplan, we have reinvented how companies see, plan, and run their businesses. Our platform allows our customers to uncover new insights, connect their strategy to their plans, and work in ways they had not previously thought possible. The Customer Success Business Partner is primarily responsible for the successful deployment, user adoption and ongoing health of our customers and their Anaplan solutions. Acting as a key contact for customers, the CSBP will work alongside with our Partners and Professional Services team to ensure that the customer is trained, has a successful implementation as well as manage their ongoing health and adoption to ensure Anaplan is delivering high ROI. Handle a portfolio of customers with a key aim to maximise the Customers ROI and secure contract renewal,
~Work closely with Customers to align Platform Expansion plans to key business objectives,
~Enable Customers to achieve business transformation with Anaplan, helping them to map their business goals to the platform capability,
~CPX, Master Anaplanner Program, local and virtual user groups),
~French full proficiency,
~Ability to react with urgency, and remain calm under pressure,
~Run your own business mentality & drive,
~Strong communication skills with the ability to communicate and translate technical information to all,
~Run and support your own book of business,
~The main purpose of these correspondences and announcement is to obtain privileged information from individuals.
Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
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