SAP EWM Super User
Lupus Consulting
France
Job Overview :
As an SAP EWM Super User , you will be responsible for supporting the SAP Extended Warehouse Management (EWM) system's day-to-day operations, providing expertise to end-users, and ensuring smooth functioning of the warehouse management processes. You will be the go-to resource for resolving complex EWM-related issues and ensuring system optimization across the organization.
Key Responsibilities :
- Serve as the subject matter expert (SME) for SAP EWM processes and functions within the organization.
- Provide on-site support and training to end-users in using the SAP EWM system efficiently.
- Support daily warehouse operations, including inventory management, stock transfers, picking, packing, shipping, and returns.
- Troubleshoot and resolve system issues, working closely with the SAP support team and developers for escalation and solution implementation.
- Assist with the continuous improvement of warehouse processes by identifying opportunities for system optimization and automation.
- Participate in EWM system upgrades and new functionality implementations, providing input on business requirements.
- Work closely with cross-functional teams, including SAP, logistics, warehouse operations, and IT, to ensure seamless integration of the EWM system.
- Document and maintain SOPs (Standard Operating Procedures) for all EWM-related processes and provide training materials.
- Assist in system testing, including UAT (User Acceptance Testing) during upgrades or changes.
- Manage and monitor key performance indicators (KPIs) related to warehouse operations and provide reports to leadership.
Required Skills and Qualifications :
- Proven experience working with SAP EWM in a warehouse environment.
- Strong understanding of warehouse processes such as goods receipt, goods issue, picking, packing, and shipping.
- Excellent problem-solving and troubleshooting skills, with the ability to resolve complex system issues.
- Strong communication and training skills, with the ability to guide users at all levels of experience.
- Familiarity with SAP S/4HANA is a plus.
- Ability to work cross-functionally and collaborate with other departments.
- Detail-oriented with a focus on continuous improvement.
- Experience with SAP reporting tools and creating reports in SAP EWM.