Formation Manager Retail et E-Commerce H/F
Exotec
Lille
Full-time
Description
At Exotec, we are at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e-Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace safety.
Through the unification of artificial intelligence and high-performance hardware, our robotic solutions are now deployed across the globe and our exponential growth has led us to become the first industrial unicorn in France.
Working at Exotec is an exciting opportunity to give purpose to your skills. Learn and grow with over 900 ExoPeople around the world to help turn your ideas into a reality.
The robotics revolution is just the beginning at Exotec. Will you be part of it?
~Manage 3PL provider for warehouse activities (order preparation, storage, shipping, etc.).
~Monitor 3PL KPIs and SLAs; identify and monitor ensuing follow-up action plan.
~Be responsible for distribution center budget and all contractual aspect (invoicing, additionnal service quotation & validation).
~Manage shipping & reception planning with transport services.
~Ensure traceability in Exotec digital tools.
~Be in charge of actions to ensure shipping quality.
~Manage cases of customer claims of non conformity & implement actions plans to address issues and anticipate future issues.
~Ensure that provider follows Exotec guidelines (notably in terms of safety and security).
Requirements
~Bachelor’s degree in Supply Chain Management, Business Administration, or a related field (Master’s degree preferred).
~Proven experience in distribution center management or a similar role, with a minimum of 5 years of experience.
~Strong knowledge of logistics and warehouse operations.
~Excellent leadership and effective communication / interpersonal skills.
~Proficiency in inventory management software and warehouse management systems (WMS).
~Analytical and problem-solving abilities.
~Knowledge of safety regulations and best practices in a warehouse environment.
Benefits
~Couverture mutuelle et prévoyance santé compétitive
~Primes collectives et attribution de BSPCE
~Politique famille avantageuse
~Programme de mobilité interne et internationale
~Nombreuses opportunités de formation et de développement
Chez Exotec, nous garantissons l’égalité des chances dans notre processus de recrutement. L’ensemble des candidatures reçues sont étudiées indépendamment de l’âge, du genre, de l’origine, de la religion, de la couleur de peau, de la nationalité, du sexe, du handicap, de l’orientation sexuelle ou de toute autre distinction protégée par la loi. Nous mettons en place un environnement de travail inclusif et respectueux de toutes les différences. En rejoignant le Pacte Parité, Exotec s’engage pour un écosystème French Tech plus paritaire.